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Please check out our Frequently Asked Questions

HP Certifications

What makes the study guides different from the standard instructor-led course materials?
The study guides are created for self-paced learning. The instructor-led courseware encompasses learner and lab guides used in a classroom setting for participant and activity-based learning.

How can I learn more about HP ExpertOne certifications and resources for exam preparation?
Visit ExpertOne at http://hp.com/expertone

Do the study guides provide test questions in preparation for the actual exam?
Yes, there are test preparation questions and answers. A practice test and learning checks are included in each study guide to help you assess your learning.

Publications

Do you offer HP Press books in languages other than English?
Currently, HP Press books are in English only.

Why can’t I find a title?
First check if you are correctly registered on HP Press. You can also use the search tool. If you still cannot find the title you are looking for, please contact HP Press.

How do I get started with eBooks?
HP Press eBooks use Adobe's DRM (Digital Rights Management) technology that is compatible with most eBook readers or devices. To get started, you will need to download the free Adobe Digital Editions software to open your books and transfer them to your eReader. In addition, HP Press supports the Kindle format for most of its published titles.

What is HP Press?
HP Press is the official publisher of HP ExpertOne certification study guides, HP Solutions Series, and HP Technology Series publications. Written by leading HP and industry experts, titles from HP Press are part of a recommended learning path from HP that includes instructor-led training, web-based learning, and self-study.

How can I learn about new releases from HP Press?
To be the first to hear about new releases and special offers, register on HP Press and agree to receive emails. Also as a registered HP Press user, you will be able to manage your account (My Account and Wish List).

Pricing and delivery

Do you offer discounts for bulk orders?
All orders of 50 or more hardcopy units from the HP Press Publications catalog benefit from a 40% discount. This discount will be automatically applied to your order. Courseware products are excluded. 

Who can I contact for more information?
For more information about HP Press, email us.

To which countries and locations do you ship?
HP Press has print sites around the world to enable print-on-demand and delivery to any location globally.

How long does it take to deliver the books?
Turnaround time for delivery can be from 24 hours to 10 days. It is possible to select options for faster turnaround and overnight shipping when you checkout.

Will I be notified when delivery is completed?
Yes, you will receive a tracking number and an email confirmation of delivery.

HP Press eBooks

How do I download and sync my eBook?
For the eBook Download and Sync Instructions, click here.

Can I print my eBook?
No, you are not able to print eBooks.

Can I sync my eBook(s) onto more than one device?
Yes, you can sync your eBook(s) on as many as six different devices with your Adobe ID.

How to read and navigate my eBook with Adobe Digital Editions on my PC?

How to read and navigate my eBook on my Mac?

Writing and editing for HP Press

How long does it typically take to publish a book?
Depending on the topic, from six to 12 months.

How can I become an author for HP Press?
If you are interested in authoring a book, view the requirements and then tell us about your project here.

How can I become a technical editor for HP Press?
Please email us about your area of expertise, experience, and contact information.

When will I hear back from HP Press after submitting my proposal?
Your proposal will be examined by the publishing team. You will hear back within 2 to 4 weeks.